Shipping
How long before you receive your order?
Two steps add up. Since the shipping time depends on the service you choose and your region, the total time varies from one order to the next.
1 to 3 business days
We make your labels
2 to 10 business days
Varies by the service you choose
Total time
Varies
Order ahead, especially during peak season
Production time: 1 to 3 business days depending on the season. It is added to the shipping times below.
What are the shipping times and costs?
We only offer shipping within Canada.
Canada Post Standard
3 to 10 business days
Not available for bentos and planners.
Shipping cost
Free
Trackable shipping (with tracking)
3 to 6 business days
The carrier (e.g. Intelcom, UniUni) is determined by your postal code.
Not available for PO boxes.
Shipping cost
$5
Free on orders $65+
FedEx Ground or Xpresspost
2 to 5 business days
Shipping cost
$12
We'll help with your order
I forgot to select fast shipping. Can I add it after ordering?
As long as you haven't received a shipping confirmation email, there's still time to switch to our trackable service or FedEx Ground/Canada Post Xpresspost.
Write to us as soon as possible: if the order hasn't shipped, we'll make the change.
Shipping fees will be added to your order.
Write to us at info@colleamoi.com
I made a mistake in my address. Can I fix it?
For any change to your order (personalization, shipping address or anything else), write to us as soon as possible. If the order hasn't shipped yet, we'll easily fix it for you.
Write to us at info@colleamoi.com