Privacy and Security

What we do with your information

When you provide us with personally identifiable information ("Personal Information") through this Website, we respect your privacy.

When you purchase something from our store, as part of the buying and selling process, we collect your provided personal information such as your name, address and e-mail address. We do not collect Personal Information about you, except when you provide it to us. When you submit your Personal Information on colleamoi.com, you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don't collect any Personal Information from you, please do not provide us with any such information.

When you browse our store, we may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of colleamoi.com, such as information regarding which of our pages are most popular and general website administration.

E-mail marketing (if applicable): With your permission, we may send you e-mails about our store, new products and other updates.

Access to your personal information

If you wish to access your Personal Information that you have submitted via the Website please visit "my account" page or email us at info@colleamoi.com

Consent

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card or place an order, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information, at any time by contacting us at info@colleamoi.com or mailing us at Colle à moi, 100-1606 rue Ottawa, Montréal, Qc H3C 0V7

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

During transaction processing, your personal information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a combined effort of brands such as: Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Third-party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

We use cookies, web beacons and other storage technologies, to collect or receive information from our website and elsewhere on the internet to show you advertisements that may be relevant and interesting to you through third parties, including Facebook and its Custom Audience Tool. To learn more, opt out or change your ad targeting preferences with facebook, visit https://www.facebook.com/ads/preferences/

Use of cookies

What are cookies and how do we use them?

Cookies are small files that are stored on your computer, handheld pc or mobile as you browse various web pages. At colleamoi.com we use cookies to make sure that our site is easy to use and you can browse without experiencing any problems. For example, one of the most common uses of cookies is to keep track of what you place in your basket – without cookies enabled our website would not remember what you have asked it to do.

Cookies do not collect or store Personal Information (e.g. credit card details, name, address etc.), and we do not use cookies in combination with your Personal Information.

If you want to buy products on our website, you will need to have cookies enabled within your internet browser. Your computer will automatically do this for you, and you don't need to change anything for this to happen. You can disable cookies by changing your browser settings to reject cookies; click here to find out how to disable/enable cookies. You will not be able to shop on our website if you disable cookies.

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Name	Cookie Provider	Cookie Group	Description	Lifetime	Type
PHPSESSID	Magento	Strictly Necessary Cookies	Store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unabled to proceed to areas of the web site that require authenticated access.	3 days	1st Party
private_content_version	Magento	Strictly Necessary Cookies	Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.	3 days	1st Party
persistent_shopping_cart	Magento	Strictly Necessary Cookies	Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.	3 days	1st Party
form_key	Magento	Strictly Necessary Cookies	A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).	3 days	1st Party
store	Magento	Strictly Necessary Cookies	Tracks the specific store view / locale selected by the shopper.	1 year	1st Party
login_redirect	Magento	Strictly Necessary Cookies	Preserves the destination page the customer was navigating to before being directed to log in.	3 days	1st Party
mage-messages	Magento	Strictly Necessary Cookies	Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.	3 days	1st Party
mage-cache-storage	Magento	Strictly Necessary Cookies	Local storage of visitor-specific content that enables e-commerce functions.	3 days	1st Party
mage-cache-storage-section-invalidation	Magento	Strictly Necessary Cookies	Forces local storage of specific content sections that should be invalidated.	3 days	1st Party
mage-cache-sessid	Magento	Strictly Necessary Cookies	The value of this cookie triggers the cleanup of local cache storage.	3 days	1st Party
product_data_storage	Magento	Strictly Necessary Cookies	Stores configuration for product data related to Recently Viewed / Compared Products.	3 days	1st Party
user_allowed_save_cookie	Magento	Strictly Necessary Cookies	Indicates if the shopper allows cookies to be saved.		1st Party
mage-translation-storage	Magento	Strictly Necessary Cookies	Stores translated content when requested by the shopper.	3 days	1st Party
mage-translation-file-version	Magento	Strictly Necessary Cookies	Stores the file version of translated content.	3 days	1st Party
section_data_ids	Magento	Strictly Necessary Cookies	Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.	3 days	1st Party
recently_viewed_product	Magento	Marketing Cookies	Stores product IDs of recently viewed products for easy navigation.	3 days	1st Party
recently_viewed_product_previous	Magento	Marketing Cookies	Stores product IDs of recently previously viewed products for easy navigation.	3 days	1st Party
recently_compared_product	Magento	Marketing Cookies	Stores product IDs of recently compared products.	3 days	1st Party
recently_compared_product_previous	Magento	Marketing Cookies	Stores product IDs of previously compared products for easy navigation.	3 days	1st Party
_ga	Google Analytics	Performance and Analytics Cookies	Used to distinguish users by assigning a randomly generated number as a client identifier.	1 day	3rd Party
_ga_$	Google Analytics	Performance and Analytics Cookies	Stores data related to a user's website visit. The cookie helps to track page views and count sessions, as well as to identify unique users and store user preferences.	1 day	3rd Party
_fbp	Meta	Marketing Cookies	The cookie contains an encrypted Facebook user ID and browser ID. It will receive information from this website to better target and optimise advertising.	90 days	3rd Party
__kla_id	Klavyio	Marketing Cookies	Track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. Once a visitor is identified, the cookie can pass their data into Klaviyo.	1 day	3rd Party
_hjSession_$	HotJar	Performance and Analytics Cookies	Holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.	30 minutes	3rd Party
_hjSessionUser_$	HotJar	Performance and Analytics Cookies	Used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.	1 year	3rd Party
_uetsid	Bing	Performance and Analytics Cookies	Shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.	1 day	3rd Party
_uetvid	Bing	Performance and Analytics Cookies	Store a unique, anonymized visitor ID to personalize marketing.	1 day	3rd Party

Field	Value
Cookie Name	PHPSESSID
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Store the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unabled to proceed to areas of the web site that require authenticated access.
Lifetime	3 days
Type	1st Party
Cookie Name	private_content_version
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
Lifetime	3 days
Type	1st Party
Cookie Name	persistent_shopping_cart
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper.
Lifetime	3 days
Type	1st Party
Cookie Name	form_key
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF).
Lifetime	3 days
Type	1st Party
Cookie Name	store
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Tracks the specific store view / locale selected by the shopper.
Lifetime	1 year
Type	1st Party
Cookie Name	login_redirect
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Preserves the destination page the customer was navigating to before being directed to log in.
Lifetime	3 days
Type	1st Party
Cookie Name	mage-messages
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages, The message is deleted from the cookie after it is shown to the shopper.
Lifetime	3 days
Type	1st Party
Cookie Name	mage-cache-storage
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Local storage of visitor-specific content that enables e-commerce functions.
Lifetime	3 days
Type	1st Party
Cookie Name	mage-cache-storage-section-invalidation
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Forces local storage of specific content sections that should be invalidated.
Lifetime	3 days
Type	1st Party
Cookie Name	mage-cache-sessid
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	The value of this cookie triggers the cleanup of local cache storage.
Lifetime	3 days
Type	1st Party
Cookie Name	product_data_storage
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Stores configuration for product data related to Recently Viewed / Compared Products.
Lifetime	3 days
Type	1st Party
Cookie Name	user_allowed_save_cookie
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Indicates if the shopper allows cookies to be saved.
Lifetime
Type	1st Party
Cookie Name	mage-translation-storage
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Stores translated content when requested by the shopper.
Lifetime	3 days
Type	1st Party
Cookie Name	mage-translation-file-version
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Stores the file version of translated content.
Lifetime	3 days
Type	1st Party
Cookie Name	section_data_ids
Cookie Provider	Magento
Cookie Group	Strictly Necessary Cookies
Description	Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
Lifetime	3 days
Type	1st Party
Cookie Name	recently_viewed_product
Cookie Provider	Magento
Cookie Group	Marketing Cookies
Description	Stores product IDs of recently viewed products for easy navigation.
Lifetime	3 days
Type	1st Party
Cookie Name	recently_viewed_product_previous
Cookie Provider	Magento
Cookie Group	Marketing Cookies
Description	Stores product IDs of recently previously viewed products for easy navigation.
Lifetime	3 days
Type	1st Party
Cookie Name	recently_compared_product
Cookie Provider	Magento
Cookie Group	Marketing Cookies
Description	Stores product IDs of recently compared products.
Lifetime	3 days
Type	1st Party
Cookie Name	recently_compared_product_previous
Cookie Provider	Magento
Cookie Group	Marketing Cookies
Description	Stores product IDs of previously compared products for easy navigation.
Lifetime	3 days
Type	1st Party
Cookie Name	_ga
Cookie Provider	Google Analytics
Cookie Group	Performance and Analytics Cookies
Description	Used to distinguish users by assigning a randomly generated number as a client identifier.
Lifetime	1 day
Type	3rd Party
Cookie Name	_ga_$
Cookie Provider	Google Analytics
Cookie Group	Performance and Analytics Cookies
Description	Stores data related to a user's website visit. The cookie helps to track page views and count sessions, as well as to identify unique users and store user preferences.
Lifetime	1 day
Type	3rd Party
Cookie Name	_fbp
Cookie Provider	Meta
Cookie Group	Marketing Cookies
Description	The cookie contains an encrypted Facebook user ID and browser ID. It will receive information from this website to better target and optimise advertising.
Lifetime	90 days
Type	3rd Party
Cookie Name	__kla_id
Cookie Provider	Klavyio
Cookie Group	Marketing Cookies
Description	Track and identify site visitors through an auto-generated ID. This cookie can temporarily hold personally identifiable information. Once a visitor is identified, the cookie can pass their data into Klaviyo.
Lifetime	1 day
Type	3rd Party
Cookie Name	_hjSession_$
Cookie Provider	HotJar
Cookie Group	Performance and Analytics Cookies
Description	Holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.
Lifetime	30 minutes
Type	3rd Party
Cookie Name	_hjSessionUser_$
Cookie Provider	HotJar
Cookie Group	Performance and Analytics Cookies
Description	Used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
Lifetime	1 year
Type	3rd Party
Cookie Name	_uetsid
Cookie Provider	Bing
Cookie Group	Performance and Analytics Cookies
Description	Shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie, a pixel, an API, cookieless tracking, or other resources.
Lifetime	1 day
Type	3rd Party
Cookie Name	_uetvid
Cookie Provider	Bing
Cookie Group	Performance and Analytics Cookies
Description	Store a unique, anonymized visitor ID to personalize marketing.
Lifetime	1 day
Type	3rd Party

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a SHA1-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you have any questions about security at our Website, you can send an email to info@colleamoi.com.

Questions and Contact Information

If you would like to access, correct, amend or delete any of the personal information you have provided to us, register a complaint, or require more information you may contact our Data Protection Officer at info@colleamoi.com or by mail at Colle à moi

Re: Dave Smith-Hayes, Data Protection Officer 100-1606 rue Ottawa, Montréal, Qc H3C0V7