Shipping
What are the delivery times?
CANADA
The production of an order takes 2 to 5 days depending on the season. To this must be added the shipping time:
- Canada Post Standard – 3 to 7 business days.
- Canada Post XPress (with tracking number) – around 5 business days
- Fedex Priority (with tracking number) – 1 business day
UNITED STATES
- Standard (Canada Post, no tracking number) – 5 to 10 business days
- XPress (Canada Post, with tracking number) – around 5 business days
- Priority (Fedex) – 3 business days
INTERNATIONAL
- 2 to 6 weeks
What are the delivery charges?
CANADA
Standard shipping is free in Canada. It's the same service as for any regular mailing in Canada (without tracking number)
Delivery charges for Canada Post's XPress service are $13. We will email you your tracking number to track your package.
The delivery charge for Fedex Priority service is $25. In addition to printing your order as a priority, you will receive your tracking number by email to track your package.
UNITED STATES AND INTERNATIONAL
International standard shipping is $8. It's the same service as for any regular mailing. (without tracking number)
The delivery charge for Fedex Priority service is $55. In addition to printing your order as a priority, you will receive your tracking number by email to track your package.
I forgot to select the XPress shipping on my order. Can I change this after placing the order?
If you have not yet received an email confirmation that your order has shipped, there's still time to add the XPress shipment option! Send us an email at info@colleamoi.com.
Please note that a $13 fee will be added to your order to take advantage of Canada Post's Xpress delivery service.
What are the delivery times?
For any changes to your order, please contact us at info@colleamoi.com. If your order has not shipped, we can easily make the change.